Frequently Asked Questions
Everything you need to know about shopping with Tulips
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, Tulips ships to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products at Tulips ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and sustainable manufacturing processes to ensure high-quality, ethical products for our customers.